FREQUENTLY ASKED QUESTIONS

1How do I apply?
There are just three simple steps in making your home warmer, drier and healthier:

  • Complete the registration form online.
  • We will contact you to arrange a time to come to your home to assess it and provide you with our recommendations and quote - for free!
  • Once you decide to proceed we will then arrange a convenient time for our team to visit your home and install your new insulation.
2How do I pay?
There are a variety of ways to pay:

  • Credit card - we accept all major credit cards with the exception of American Express and Diners
  • Cash/Cheque
  • Direct Credit
3Couldn't I do it myself?
Whilst installing your own insulation is an option you may consider, you cannot guarantee installation is to NZS 4246:2016, the Residential Insulation Standard. Installing is dirty, hard and technical work which we recommend using professional experts to assess and install to ensure the performance and safety of the insulation installation.
4Why is correct installation so important?
Correct installation is as important as the insulation itself. You are investing in making your home warmer and dryer as well as a safe. Having the insulation assessed and installed by professional installers is smart and safe and ensures you get what you paid for giving you peace of mind.
5Who are our installers?
Our install teams are trained by the experts to ensure they understand the products and level of service you expect.
6Professional Certified Installers
You can rest assured that your insulation will be fitted correctly and to the highest possible standard. All our installers are certified, trained to NZS 4246:2016(NZ Standard Energy Efficiency -Installing bulk thermal insulation in residential buildings).
Installed has Quality Management Systems in place that provide regular audit checks to make sure insulation is up to NZS 4246:2016.